Privacy Policy

Last Updated: 15/02/2026

1. Who We Are

Creator Spots is operated by Richard Wade , a sole trader registered in England and Wales, trading as Creator Spots (“we”, “us”, “our”).

For the purposes of UK data protection law, we are the Data Controller of your personal data.

Contact details:
Email: hello@creatorspots.co.uk

Business address: Ramsgate, Kent

We are registered with the UK Information Commissioner’s Office (ICO) where required.

2. What We Do

Creator Spots operates an online marketplace connecting content creators with venues available for hire for filming, photography, podcasting and related creative activities.

3. What Data We Collect
Information You Provide

Name

Email address

Phone number (if provided)

Account details

Booking details

Payment-related information (processed securely via third-party providers)

Information We Collect Automatically

IP address

Browser type

Device type

Usage data

Cookies and session data

4. How We Use Your Data

We process personal data for the following purposes:

Creating and managing user accounts

Facilitating bookings between creators and venues

Processing payments

Providing customer support

Sending booking confirmations and service communications

Sending marketing emails (only where consent is given)

Improving platform functionality

Complying with legal obligations

5. Legal Basis for Processing

Under UK GDPR, we rely on:

Contractual necessity (to provide marketplace services)

Legitimate interests (platform improvement and fraud prevention)

Consent (for marketing communications)

Legal obligations (record keeping, financial compliance)

6. Payment Processing

Payments are processed securely through regulated third-party payment providers (such as Stripe or similar). We do not store full card details on our servers.

Payment providers act as independent data controllers for financial data processed via their systems.

7. Third-Party Service Providers

We may share personal data with trusted third parties who process data on our behalf, including:

Hosting providers (e.g. Hostinger)

Email service providers

Payment processors

Analytics providers

Professional advisers (accountants, legal advisers)

All processors operate under appropriate data processing agreements.

8. Data Retention

We retain personal data:

For the duration of your account

For up to 6 years after your last booking (for legal and financial compliance)

Marketing data until you unsubscribe

Waitlist data until launch or deletion upon request

9. Your Rights

Under UK GDPR, you have the right to:

Access your data

Correct inaccurate data

Request erasure

Restrict processing

Object to processing

Data portability

To exercise your rights, contact hello@creatorspots.co.uk
.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

10. Cookies

We use essential cookies necessary for website functionality.

We may also use analytics cookies to improve performance.
Non-essential cookies are only used with your consent via our cookie banner.

You can control cookies through your browser settings.

11. Data Security

We implement appropriate technical and organisational measures to safeguard personal data, including:

SSL encryption

Secure hosting

Restricted data access

Payment encryption via third-party providers

No system is completely secure, but we take reasonable steps to protect your data.

12. International Transfers

If data is transferred outside the UK, we ensure appropriate safeguards are in place (e.g. Standard Contractual Clauses).

13. Changes to This Policy

We may update this policy periodically. Continued use of the platform constitutes acceptance of updates.